Privacy policy

The data controller is the company that owns the site. To exercise any of the rights described below, write to the email in this table.

Registered name

To be completed

Tax ID (CIF)

To be completed

Registered address

To be completed

Companies register

To be completed

Email

contact@renaiss.ai

There is a single point where personal data enters this site: the contact form. This is what comes out of it, and why.

Name and work email

The ones you type into the form. We use them to reply and to carry on the conversation that starts there. The legal basis is your own request: pre-contractual steps taken at your initiative, article 6(1)(b) GDPR.

What you tell us about the project

The free text of the third field, which reaches the channel where we read it in full. A practical note: you do not need to put confidential company information or other people's personal data in there. The call is for the detail.

Language, source button and referrer

The language of the page, which CTA brought you to the form, and the previous page your browser reports. It tells us which part of the site starts conversations. Legal basis: legitimate interest in knowing what works, article 6(1)(f).

IP address

Used at the moment of submission to cap sending at five messages every ten minutes from the same address and keep bots out. It lives in the process's memory, is written to no database and does not travel with the message.

We neither sell nor share this data for advertising. The only ones who touch it are the two providers the form needs to work:

Slack

The message is posted to an internal channel in the Renaiss workspace. That is where we read it and where the reply starts.

Railway

Hosts the server that receives the form and serves the pages.

A data processing agreement is in place with both. Where the service involves a transfer outside the European Economic Area, it relies on the safeguards in chapter V GDPR: standard contractual clauses or whichever adequacy framework applies.

The message stays in the channel while the conversation is live and, at most, a year after the last contact. If it turns into a commercial relationship, the data is then governed by the contract and by the retention periods that commercial and tax law require. You can ask us to delete it sooner.

By writing to the address above from the email you contacted us with — or proving your identity another way — you can ask us for:

• Access. What data of yours we hold and where it came from.
• Rectification. Correcting whatever is wrong.
• Erasure. Deleting it.
• Objection and restriction. That we stop processing it, or only store it.
• Portability. Receiving it in a machine-readable format.

We answer within one month. If you think we got it wrong, you can complain to the Spanish Data Protection Agency or to the supervisory authority where you live.

The site is served over HTTPS. The Slack channel's address lives in a server environment variable and never reaches the browser: were it in the HTML, anyone could write into our channel from outside.

There are no analytics, no advertising pixels and no social buttons. The fonts are served from this same domain, so opening the page sends your IP address to no third party. We do no profiling and take no automated decisions about anyone based on what goes into the form.

If what we do with the data changes, this page changes and the date at the top with it. The version in force is always the one published here.

This English text is here for convenience. The Spanish version is the one that governs, and it prevails if the two ever diverge.